Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Course select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCWRK520 Develop workplace policy and procedures for environment and sustainability BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY018 Manage policy implementation AHCLPW602 Coordinate the preparation of a regional resource management plan AHCNRM603 Implement a monitoring

Core units SHBBMUP009 Design and apply make-up SHBBMUP010 Design and apply make-up for photography SHBBMUP013 Design and apply creative make-up SHBBRES003 Research and apply beauty industry information SHBXCCS008 Provide salon services to clients SHBXIND003 Comply with organisational requirements within a personal services environment SHBXWHS003 Apply safe hygiene

Core units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others BSBWOR204 Use business technology FNSINC301 Work effectively in the financial services industry Elective Units FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations FNSACM302 Prepare

Units of competency ICTSAS308 Run standard diagnostic tests ICTICT302 Install and optimise operating system software ICTSAS305 Provide ICT advice to clients ICTSAS309 Maintain and repair ICT equipment and software ICTICT303 Connect internal hardware components ICTSAS310 Install

Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Course select and induct staff SITXCCS008You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.