Assessment Kit-FNSCRD415 Manage overdue customer accounts MEM Core units TAEASS311 Contribute to

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units TLIC0033 Apply low risk heavy vehicle driving behaviours TLIF0005 Apply a fatigue risk management system TLIM0011 Conduct heavy vehicle driver training TLIM0018 Develop low risk heavy vehicle driving behaviours in others TLIC3005 Drive heavy combination vehicle BSBINS309 Maintain business records * We can develop additional elective units that are not listed on request (Please contact us for further information)

literacy and numeracy practices Electives TAELED804 Review enterprise e-learning systems and solutions implementation BSBINN801 Lead innovative thinking and practice BSBLDR803 Develop and cultivate collaborative partnerships and relationships TAELLN813 Formulate workplace strategy for adult language

Core units AHCECR308 Conduct a site inspection for ecological restoration AHCWHS402 Maintain workplace health and safety processes Electives AHCBUS407 Cost a project AHCBUS410 Report on a project AHCPMG409 Implement a pest management plan AHCWRK409 Supervise work routines and staff performance AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCWRK404 Implement quality assurance procedures BSBLDR414 Lead team effectiveness BSBPMG428 Apply project life cycle management process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPMG409 Implement a pest management plan AHCPMG412 Develop a pest management plan AHCPMG413 Define the pest problem AHCWHS402 Maintain workplace health and safety processes Electives AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program BSBPMG429 Apply project stakeholder engagement techniques AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCMOM402 Supervise maintenance of property

heating and gouging AUMGTW002 Perform mechanical cutting AURAFA003 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AUMABA012 Operate load shifting equipment AUMATA008 Produce drawings manually AUMGMA001 Participate in workplace productivity improvement processes AUMGTA002 Service vehicle after assembly AUMGTB011 Assemble

Assessment Kit-FNSCRD415 Manage overdue customer accounts MEM Core units TAEASS311 Contribute toOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of