Unit Knowledge Guide-TLIF0043 Implement fitness for work procedures SIR Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Units of competency MSS015022 Develop strategies for more sustainable use of resources MSS405088 Plan

Core units UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0024 Implement and monitor energy sector WHS policies and procedures UEECD0027 Participate in development and follow a personal competency development plan UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEDV0008 Install

Core units CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP002 Confirm physical health status HLTINF001 Comply with infection prevention and control policies and procedures HLTOUT001 Implement safe access and egress HLTOUT005 Assess and deliver standard clinical care HLTOUT010 Communicate in complex situations to support health HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units BSBFLM303 Contribute to effective workplace relationships BSBMED301 Interpret and apply medical terminology appropriately CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRP003 Reflect on and improve own professional practice HLTHPS008 Provide clinical mentoring in the work environment HLTWHS005 Conduct manual tasks safely CHCCCS007 Develop and implement service programs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPHAR3230 Operate skidder FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-TLIF0043 Implement fitness for work procedures SIR Core units BSBDIV501 Manage diversityOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner