Learning and Assessment Kit-BSBXDB301 Respond to the service needs of customers and clients with disability HLTINFCOV001 equipment and merchandise SIRCCPM006 Develop

equipment and merchandise SIRCCPM006 Develop a pharmacy product and service range SIRCDIS002 Deliver medicines to customers outside the pharmacy * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio Speaking and Listening VU22611 Give and respond to a range of straightforward information and instructions Reading and Writing VU22612 Read and write straightforward communications and transactional texts Language Skills VU22613 Read and write straightforward informational and instructional texts VU22610 Engage in casual conversations and straightforward transactions Other electives VU22618 Investigate Australian art and culture VU22615 Investigate issues in the Australian environment ICTWEB201 Use social media tools for collaboration and engagement * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCARB314 Implement a tree maintenance program AHCARB316 Perform pruning operations AHCARB323 Identify trees * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURVTW005 Carry out spot welding AURVTW003 Carry out advanced gas metal arc welding on vehicle body sections AURTTA020 Apply heat induction processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-BSBXDB301 Respond to the service needs of customers and clients with disability HLTINFCOV001 equipment and merchandise SIRCCPM006 DevelopOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to