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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units AHCWHS402 Maintain workplace health and safety processes AHCWRK410 Implement and monitor environmentally sustainable work practices Elective units AHCBIO401 Plan and implement a biosecurity program Group A AHCCHM404 Develop procedures to minimise risks in the use of chemicals Group A AHCCHM405 Plan and implement a chemical use program Group A AHCWRK409 Supervise work routines and staff performance Group A AHCBUS407 Cost a project Group B AHCBUS408 Operate within a budget framework Group B AHCIRG437 Schedule irrigations Group B BSBESB407 Manage finances for new business ventures Group C BSBFIN401 Report on financial activity Group C BSBOPS403 Apply business risk management processes Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AHCMER303 Sell products and services SIRRMER003 Coordinate visual merchandising activities SIRRINV002 Control stock ICTWOR304 Manage spare parts MEM12024 Perform computations AHCMER304 Recommend irrigation products and services SIRRINV001 Receive and handle retail stock * We can develop additional elective units that are not listed on request (Please contact us for further information)
PowerPoint-ICTBWN307 Use optical measuring instruments Skill Set pressure testOur PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered